Career engagement · AI · Government
Fair Work Commission · AI-Based Enterprise Email Platform
AI-driven enterprise email and subscription platform for the Fair Work Commission.
Overview
I architected and delivered an AI-based enterprise email platform for the Fair Work Commission, supporting subscriber lists, audience segments, automated workflows and role-based delivery for one of Australia's most important federal regulators. The platform applies AI for content classification and routing, integrates with the Commission's Drupal estate via secure APIs, and meets federal-grade security and accessibility requirements end to end.
Role
Lead AI & Digital Technology.
Outcomes
- AI content classification & routing
- Subscription & segmentation engine
- Secure federal-grade delivery
Technologies
AI · Drupal · APIs · Government